Privacy
Policy.
How Lacrim Group handles the information you share with us through this site.
We keep this simple. We collect only what we need, we use it only for the reasons below, and we never sell it.
01 Who we are
Lacrim Group ("Lacrim", "we", "us") operates this website. For the purposes of applicable data protection law, the data controller is [Registered legal entity], [registered address]. For any privacy question, contact us at privacy@lacrimgroup.com.
02 Information we collect
Information you give us
When you contact us through the form or by email, we collect your name, email address, any company or brand name you provide, the reason for your message and the content of the message itself.
Information collected automatically
Like most websites, we may collect limited technical data such as your IP address, browser type, device information, referring pages and how you use the site. This is gathered through cookies and similar technologies.
03 How we use your information
- To respond to your enquiries and communicate with you.
- To operate, maintain, secure and improve the website.
- To understand how the site is used, in aggregate.
- To meet legal and regulatory obligations.
04 Legal bases
Where the GDPR applies, we rely on: your consent; our legitimate interests in running and improving the site and responding to enquiries; and compliance with legal obligations. You may withdraw consent at any time.
05 Cookies and analytics
We use essential cookies to make the site work and may use analytics cookies to understand usage. You can control cookies through your browser settings. If we add analytics or marketing tools, they will be listed here.
06 Sharing your information
We do not sell your personal data. We may share it with trusted service providers who help us operate the site — for example hosting, analytics and email delivery — and only to the extent needed to provide those services. We may also disclose information where required by law.
07 Data retention
We keep personal data only as long as necessary for the purposes above, or as required by law, after which it is deleted or anonymised.
08 International transfers
Where data is transferred outside your region, we take steps to ensure it is protected by appropriate safeguards.
09 Your rights
Subject to applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your data, to data portability, and to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority. To exercise any right, contact privacy@lacrimgroup.com.
10 Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11 Children
This site is not directed to children, and we do not knowingly collect data from them.
12 Changes to this policy
We may update this policy from time to time. The latest version will always be posted here with its effective date.
13 Contact
Questions about this policy or your data? Write to privacy@lacrimgroup.com.